Cancellation policy

You may withdraw from the contract at any time. The cancellation must be made in writing.

• If you cancel between the day of booking and 14 days before the start of the rental period (check-in at 3:00 p.m. on the day of arrival), the guest will receive a refund of 100% of the total price.
• If you cancel between 14 days and 3 days before the start of the rental period (check-in at 3:00 p.m. on the day of arrival), the guest will receive a refund of 50% of the total price.
• If you cancel less than 48 hours before check-in (3:00 p.m.), the full travel price must be paid.

The date on which your cancellation notice is received shall apply in each case. Any amounts already paid will be taken into account. Subject to prior agreement, you may provide a replacement person who enters into your contract under the stated conditions.